The file NbDmiFit.bat that is supposed to be run to start the process contains a typing error that prevents it running on a Foxconn based machine.
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These core manufacturers each require a different tool to update the system information that is necessary to get rid of the error. It seems that HP laptops (or at least the motherboards that are installed in) are made by different companies such as Quanta, Compal and Foxconn. Rufus was very useful for creating a bootable memory stick.
Click on Start, acknowledge the warning and click on OK.Make sure Quick Format and Create a bootable disk using: are ticked and select MS-DOS from the drop down menu to the right.Make sure the correct memory stick is selected under the Device heading.Insert a USB memory stick (make sure it does not contain required data as it will be cleared) and run the rufus_v1.2.0.exe program.
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The error stated: System Board OOA Product Information Not Valid Product Name Configuration Serial number Product Number For help go to HP.com/go/techcenter/startup There is a very useful thread about the problem here: After a lot of trial and error, I was able to resolve the problem and get rid of the message with the following process: PART 1: Create a bootable USB memory stick.
Whilst the new motherboard worked correctly, every time the machine was started an error would appear during POST, and it could not be removed by clearing the CMOS or updating the BIOS. I recently replaced the motherboard on an HP G62-A19SA laptop (part number 597674-001).
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